Guide · Warranty & Quality
New home warranty and the pre-delivery inspection, explained.
Alberta's new home warranty coverage is legislated, not a builder favour — here's what's actually covered, for how long, for how much, and how the walkthrough before you get your keys is supposed to work.
The legal framework
New home warranty coverage in Alberta is governed by the New Home Buyer Protection Act, in force since February 1, 2014, along with the Home Warranty Insurance Regulation that sets out specific coverage terms. It's administered by the Residential Protection Program (RPP) under Alberta Municipal Affairs — not a single government-run insurer. Instead, the Act requires builders to carry warranty coverage through a private, government-licensed warranty provider.
Several warranty providers are currently licensed to sell this coverage in Alberta, including Alberta New Home Warranty Program (ANHWP), National Home Warranty, and others. Which provider covers your specific home depends on which one your builder is enrolled with — it's not a single universal policy.
Verify before relying on this: confirm your specific builder's current warranty provider and coverage details directly — see checking a builder's standing below for how.
What's covered, and for how long
Alberta's statutory minimum warranty periods are tiered — different parts of the home are covered for different lengths of time, all starting from your possession date, not from whenever a problem happens to be discovered:
- 1 year — labour and materials, covering general construction defects
- 2 years — delivery and distribution systems: electrical, plumbing, and heating
- 5 years — building envelope protection against water penetration (sometimes extendable to 7 years as an optional upgrade through some providers)
- 10 years — major structural components, like the foundation and framing
These are legislated minimums — a specific warranty provider's policy could offer more in some areas, but not less. Read your specific policy document rather than assuming every provider's coverage is identical beyond these floors.
↑ Back to topCoverage dollar limits
Alberta's legislated warranty coverage also has minimum dollar limits on how much a claim can be worth:
- $265,000 minimum for a single-family home
- $130,000 minimum per unit in a condo or multi-family building
- Up to $3.3 million for common property in a multi-family project
Verify before relying on this: these are the legislated minimums as of this guide's research; confirm current figures directly on alberta.ca before treating any specific dollar amount as current, since regulatory limits are periodically reviewed.
Deposit protection
This is a genuinely different thing from the warranty coverage above, and worth not confusing: deposit protection covers the money you've paid a builder if they become insolvent before construction is complete — not defects in a home you've already taken possession of.
Unlike the core warranty coverage, deposit protection in Alberta is not a legislated requirement — it's a product individual warranty providers choose to offer, and coverage varies. As one example, ANHWP's own deposit protection product covers up to $100,000 for a single-family home and $50,000 per multi-family unit, and ANHWP itself describes this coverage as optional rather than government-mandated.
Verify before relying on this: don't assume your deposit is automatically protected. Confirm directly with your builder's specific warranty provider whether deposit protection applies to your purchase, and for how much, before you hand over a deposit.
The pre-delivery inspection (PDI)
A pre-delivery inspection is a walkthrough of your home with a builder representative shortly before possession, where you document any visible deficiencies — a scratched countertop, an unfinished paint touch-up, a door that doesn't close properly — before you move in. This deficiency list becomes your baseline: it's what the builder is expected to fix, and it's the reference point if a warranty claim comes up later.
Alberta's New Home Buyer Protection Act does not spell out PDI mechanics by name the way it does the warranty coverage periods above. In practice, a documented walkthrough is standard industry practice tied to warranty enrollment, not an optional courtesy from the builder.
Do this regardless of how it's presented to you: attend your PDI in person rather than skipping it, walk every room methodically, and insist on a signed copy of the deficiency form before or at possession — this document is your leverage if something needs fixing later.
Who has to carry it
Warranty coverage has been mandatory for most new residential construction with a building permit issued on or after February 1, 2014 — covering single-family homes, multi-family buildings, duplexes, condos, and manufactured and recreational properties. A builder selling an unenrolled home can face administrative penalties.
The main exemptions:
- Owner-builders with a valid Owner Builder Authorization, building for their own use rather than to sell
- Multi-family rental units retained as rentals for at least 10 years
- Homes on federal lands — First Nations reserves and National Parks
- Renovations that don't amount to substantially new construction
If you're buying from a builder rather than an owner-builder, warranty coverage should be the default, not something you have to negotiate for.
↑ Back to topChecking a builder's standing
Alberta maintains a public registry covering both builder licensing status and property-level warranty coverage — searchable through alberta.ca. Check a specific builder's current licence status and enforcement history, and confirm a specific property's warranty coverage and provider, before you sign a purchase agreement, not after.
Search the registry directly at alberta.ca's public registries page for the current builder and property lookup tools.
Filing a claim and resolving disputes
If something covered by your warranty goes wrong, the general process is: confirm the issue falls within your current coverage period, contact your warranty provider directly to file a claim, and the provider assesses the issue and coordinates repair with the builder.
If you and the provider disagree on a claim, there's an escalation path rather than a dead end: raise it with the provider's Claims Assessor, then a Complaints Officer if still unresolved. Beyond that, homeowners can bring a warranty-insurance dispute to the General Insurance OmbudService (GIO) — a free, independent, though non-binding review — and some providers separately offer voluntary mediation for builder-contract issues that sit outside the warranty policy itself.
Document everything in writing as you go — claim submissions, provider responses, and repair timelines — rather than relying on phone calls alone. It's the same principle as insisting on a signed PDI form: a paper trail is what actually protects you if a dispute drags on.
Ready to make sure warranty coverage and builder standing are part of your due diligence from the start? Tell us what you're looking for and we'll help you shop with this in mind, at zero cost to you.
↑ Back to topCommon questions
Frequently asked questions
Is new home warranty coverage mandatory in Alberta?
Yes, for most new residential construction with a building permit issued on or after February 1, 2014, under the New Home Buyer Protection Act. The main exemptions are owner-builders with a valid Owner Builder Authorization, homes on federal lands, and multi-family rental units retained as rentals for at least 10 years.
How long does Alberta's new home warranty actually last?
It's tiered, not one single period: 1 year for labour and materials, 2 years for delivery and distribution systems like electrical, plumbing and heating, 5 years for building envelope protection against water penetration, and 10 years for major structural components. Each period runs from your possession date, not from when a problem is discovered.
Is my deposit protected if the builder goes out of business before construction starts?
It can be, but unlike the core warranty coverage, deposit protection isn't a legislated requirement — it's a product offered by warranty providers, and coverage limits vary by provider. Confirm directly with your specific warranty provider what deposit protection applies to your purchase before relying on it.
Is a pre-delivery inspection legally required in Alberta?
The Act itself doesn't spell out PDI mechanics by name, but a documented walkthrough before possession is standard industry practice and functions as the deficiency baseline for your warranty claims. Insist on one, attend it in person, and keep the signed form regardless of whether it's framed to you as optional.
How do I check whether a specific Edmonton builder is currently in good standing?
Alberta maintains a public registry covering both builder licensing status and property-level warranty coverage, searchable through alberta.ca. Check a builder's standing before signing a purchase agreement, not after.
What if I have a home to sell?
That is common, and it is worth planning early. The timing question is how a builder's possession date lines up with the sale of your current home — completion dates can move, and carrying two homes or bridging the gap has a real cost. Start with a free home evaluation so you know what your current home is worth, then read our guide to selling before buying new construction.